1. Shipping Time
Once your order is confirmed and paid for, we will ship within three business days (excluding weekends and Canadian statutory holidays).

2. Shipping Area
We offer international shipping services within Canada and to most countries and regions worldwide. We may not be able to deliver to some remote or restricted areas. Please contact us if you have any questions.

3. Shipping Method
Common shipping services include Canada Post, international mail (such as parcel post), and several international couriers. The specific shipping method is automatically selected based on the order and destination.

4. Shipping Fees

Shipping fees are automatically calculated based on package weight, dimensions, and destination, and will be displayed during checkout.

5. Shipping Time Reference

Delivery within Canada: Typically 7 business days

Expedited delivery within Canada: Typically 4 business days

International destinations: Approximately 20 business days, subject to local customs and logistics requirements.

6. Duties and Taxes
International orders may incur customs duties, import taxes, and related fees, which are the responsibility of the recipient. Please be aware of local regulations to avoid impacting customs clearance.

7. Package Tracking
After shipment, we will provide a tracking number via email, allowing you to monitor the status of your package in real time. If you encounter any shipping issues, please contact us at care@cartexy.com for assistance.